Adding an Azure subscription to App Controller - Service Unavailable

I noticed today that I hadn't re-added my Windows Azure subscription to my App Controller deployment in my testlab and so clicked the link on the overview page to add it back.
After entering the relevant details such as Subscription ID, Certificate pfx file and password, I was greeted by a not too helpful error message of "Service Unavailable" with no further details.

 

After scratching my head and trying several things such as deleting the certificate and re-adding it to Azure, checking firewalls etc I remembered this server had just had a restart.

 

I checked the services to make sure everything had started up ok and noticed that the App Controller Windows Azure Provider service wasn't started.

 

 

I started the service, tried adding the subscription again and voilà! It works.

 

I hope this helps someone else if they get this generic undetailed message.

System Center 2012 Service Pack 1 RTM & Download

There's been bits of information floating around the internet over the last few days that System Center 2012 SP1 had gone RTM.

Like everything, people were sceptical as there was no official announcement, only a blog post on the DPM forums.

However, it had gone RTM internally and today saw it released to those with TechNet and MSDN subscriptions.

 

https://technet.microsoft.com/en-US/subscriptions/securedownloads/#ProductFamilyId=463

For those without TechNet or MSDN, chances are you will still have to wait another week or so until about the 3rd of January (rumoured)

Time to go update the lab!

Building the TESG Private Cloud Customer Experience Centre - Part 1

Every year my employer holds an event for customers (and potential new customers) to show case what we do and give customers a chance to meet our partner vendors.

This year, nicely coinciding with just after the System Center 2012 release, I landed the brilliant job of setting up something to demonstrate our System Center and Desktop expertise.

And so the concept of the Private Cloud and Optimised Desktop Customer Experience Centre was born.

The goal?

1. To showcase the full System Center 2012 suite
2. To showcase the interactions of each component and how they drive efficiencies
3. To showcase an elastic and easily scalable datacentre that can flex into the Public Cloud
4. To showcase the dynamic desktop with OS, Data, User and Application layers abstracted
5. To showcase BYOD and specifically desktop/application access on tablet devices

Over a couple of blog posts I'll aim to share some of the planning, thoughts and tips & tricks that went into building it.
What I'll not be doing is guides on how to install the different components as there are plenty of them out there, but I will post links to some relevant good guides.

My original test lab was made up of a couple of HP Proliant DL380 G7's with some shared space pinched off the corporate SAN, but as this was going to need to host a lot more and it would need to be "slightly" portable for attending events like the T360 it was time to purchase some upgrades.

1. More memory.  Upgrade from 64Gb per host to 128Gb
2. Dedicated Storage.  iSCSI SAN that would also allow me to show some of the VMM storage management features (N.B. More details on this later, plus some pitfalls to watch out for!)
3. Dedicated Switches.  To show SCOM network management & keep the environment self contained.
4. More NIC's.  The original environment only had 4 onboard NICs, not good enough.
5. Flight case to rack it all in to make it portable (kind of!)

Now that might sound slightly overkill for a test/demo environment.  However, I have a laptop which is quite capable of showing 2-3 of the System Center products at the same time, but this Customer Experience Center had to host the following:

• Active Directory
• Virtual Machine Manager
• Operations Manager
• Service Manager
• Configuration Manager
• Data Protection Manager
• Orchestrator
• App Controller
• SQL 2008 R2 Server
• SharePoint Enterprise Server
• Exchange
• Lync
• ForeFront UAG
• ForeFront TMG
• File Servers
• XenDesktop Mgt Server
• XenDesktop VDI Desktops
• XenApp Mgt Server
• XenApp App Servers
• Remote Desktop Session Hosts
• Remote Desktop Broker/Gateway/Licensing
• RDS/Hyper-V VDI Desktops
• Dedicated Win 7 Admin Workstations
• Citrix NetScaler VM Appliance
• App-V Sequencer Workstations

When you consider that all of this needs to be up and running at the same time, my laptop just wasn't going to cope!

So far this has spread out across 34 VM's and there's still more to come...

This is a quick example diagram that I drew up to show the Hyper-V layout

Once all the hardware components were installed and racked then Hyper-V was the first thing to tackle and all I can say is thank god for Aidan Finn and his blog: http://www.aidanfinn.com/

Lots of useful posts, for example: http://www.aidanfinn.com/?p=10311

I'm going to leave the rest for the next post, but I just want to mention something that came to light when I installed the first System Center component, Virtual Machine Manager.

This is a logical first place to start if you've got the chance to build a private cloud from scratch like I have as you can implement Service Templates for deploying your VM's to help structure the environment and provide servicing and scale out options.

However, I hit a problem almost straight away, I struggled to get it to see my storage provider.

Originally I was ordering a Dell Equalogic iSCSI SAN for the environment, but due to certain disks not being available and increased costs for alternatives I was suggested to look at a DotHill AssuredSAN 2332.

The first thing I did was ask/check it supported SMI-S protocol, which it did as this is what VMM requires for the new features.
However when trying to set it up in VMM, it soon came to light that it only supported SMI-S 1.3 whereas VMM requires version 1.5.

So lesson learnt, make sure that when checking specifications, especially SAN's that you check in detail, right down to the version number!

There is a useful table (I found this afterwards!) that details the supported arrays:
http://technet.microsoft.com/en-us/library/gg610600.aspx

Part 1 - Building the TESG Private Cloud Customer Experience Centre

Part 2 - Service Accounts & Permissions

Part 3 - Installation Guide Links
Part 4 - Partner Solutions & Extensions

System Center 2012 Update Rollup 1 - SCVMM & App Controller

Sneaking in quietly under the radar is the first update for the just released System Center 2012.

N.B. Don't be alarmed that there are updates available already for a product that has only been released, the development cycle and the aligning of the different System Center components mean that Virtual Machine Manager was slightly ahead in development which means they've been able to focus on updates and service packs already (a CTP Preview of SP1 is already available, see the bottom of this post)

This update focuses purely on Virtual Machine Manager, both server side and console as well as App Controller.

The knowledge base for Update Rollup 1 can be found here:
http://support.microsoft.com/kb/2686249

The downloads can be found on Microsoft Update or manually here:

Virtual Machine Manager Server Update (KB2663959)http://catalog.update.microsoft.com/v7/site/Search.aspx?q=2663959
Virtual Machine Manager Console Update (KB2663960)http://catalog.update.microsoft.com/v7/site/Search.aspx?q=2663960
Virtual Machine Manager Self-Service Portal Update (KB2663961)http://catalog.update.microsoft.com/v7/site/Search.aspx?q=2663961
App Controller Update (KB2677596)
http://catalog.update.microsoft.com/v7/site/Search.aspx?q=2677596

In total we're looking at about 16 issues that have been fixed in this rollup.

It's also worth noting that after performing the server side update, the VMM agents on your hosts will also require updating.

To update the VMM agent on the managed computers, follow these steps:

1. Open the VMM Console.
2. Click Fabric, and then select Servers.
3. Under Managed Computers, select the servers, and then click Update Agent