Thursday, 19 July 2012

System Center 2012 Service Manager Cookbook

I'd like to have been the first to announce this, but Steve Buchanan already beat me to the punch :)

http://myitforum.com/myitforumwp/2012/07/17/system-center-service-manager-2012-book/

I am greatly honoured to have been able to work on this with some amazing people and I'm eagerly awaiting seeing the finished product.

From the Packt publishers site:
  • Practical cookbook with recipes that will help you get the most out of Microsoft System Center Service Manager 2012
  • Learn the various methods and best practices administrating and using Microsoft System Center Service Manager 2012
  • Save money and time on your projects  by learning how to correctly solve specific problems and scenarios that arise while using System Center Service Manager
What you'll learn in the book:
  • ITSM Framework and Processes
  • How to Personalize SCSM 2012 Administration
  • Configuration of Service Level Agreements
  • How to build the Configuration Management Database
  • Change and Release Management Design
  • Advanced Personalization of SCSM
  • Automation of Service Manager 2012
  • Implementation of Security Roles
It's expected to be published around December time!

However if you can't wait then this is available now to purchase as a RAW (Read As we Write) version.
**Be warned though, it is raw and chapters will still change and develop**




http://www.packtpub.com/microsoft-system-center-service-manager-2012-cookbook/book


So a big shout out to the SCSM Ninja Guru's who made this possible:

Samuel Erskine
http://www.nn4consultants.com

Anders Asp
http://www.scsm.se

Dieter Gasser
http://blog.dietergasser.com 

Andreas Baumgarten
http://startblog.hud.de

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