http://myitforum.com/myitforumwp/2012/07/17/system-center-service-manager-2012-book/
I am greatly honoured to have been able to work on this with some amazing people and I'm eagerly awaiting seeing the finished product.
From the Packt publishers site:
- Practical cookbook with recipes that will help you get the most out of Microsoft System Center Service Manager 2012
- Learn the various methods and best practices administrating and using Microsoft System Center Service Manager 2012
- Save money and time on your projects by learning how to correctly solve specific problems and scenarios that arise while using System Center Service Manager
- ITSM Framework and Processes
- How to Personalize SCSM 2012 Administration
- Configuration of Service Level Agreements
- How to build the Configuration Management Database
- Change and Release Management Design
- Advanced Personalization of SCSM
- Automation of Service Manager 2012
- Implementation of Security Roles
However if you can't wait then this is available now to purchase as a RAW (Read As we Write) version.
**Be warned though, it is raw and chapters will still change and develop**
http://www.packtpub.com/microsoft-system-center-service-manager-2012-cookbook/book
So a big shout out to the SCSM Ninja Guru's who made this possible:
Samuel Erskine
http://www.nn4consultants.com
Anders Asp
http://www.scsm.se
Dieter Gasser
http://blog.dietergasser.com
Andreas Baumgarten
http://startblog.hud.de
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