Service Manager 2010 Roadmap - SP1 & R2

Microsoft released some more details on whats to come for Service Manager on their engineering blog:
http://blogs.technet.com/b/servicemanager/archive/2010/11/16/service-manager-roadmap-update-what-s-coming.aspx
SP1 is, as expected, a collection of bug fixes and some additional languages.

R2 however is bringing:

• Release Management
• Service Request Fulfillment & Service Catalog
• Virtual Machine Manager Integration
• Reporting Analytics

And Improvements on existing features such as;

• Better incident SLA Support
• More customisable portal
• Parallel execution of activities
• Subscription infrastructure improvements
• Email lifecycle support

And much more....